Microsoft Has chosen wisely-to have you as one of their partners.

I received a reference call inquiring about you guys yesterday...I told them you guys are my savior, I told her that I don’t even have to pick up the phone and you guys can help me straight through the server and I love it. I love you guys. I forgot who it was that I talked to..but it’s a lady inquiring, I think she is seriously thinking about using Next Level Cafe. I told her she should too.

I also wanted to let you know that Matt has been doing a great job with our on-site help. I had to borrow his analytical brain-power to try and set up digital radio in our office, which isn't quite done yet due to other technicalities, but he was very helpful and patient as we were trying to figure things out. Hope things are going well on that end.

I spoke to Dori Brousseau at Haworth & Company, David Bolt at Soucie & Bolt, and Mark Silverberg at Quality Metals, Inc. They could start a Next Level Café fan club. You guys are definitely doing something right. It’s nice to hear. I asked them all 10 questions. One question was “is there something you wish they would do a little bit better?” No one could think of anything. It sounds like you guys are not only competent and helpful, but you are actually nice too.

I just wanted to let you know that I've talked to quite a few people on the list you gave me. WOW. I have nothing but positive feedback to bring to my meeting with Gary and Eric tomorrow, and I must say that you work with some extremely kind customers! Many of them didn't want to stop talking about how great Next Level Cafe is and were only at a loss for words when I begged for ANYTHING negative that they could share with me. Seriously, share this with your team -- I think you owe them pizza or something?! Some highlights that I heard:

"Overwhelmingly positive experience"

"Helpdesk is very helpful, very concerned about satisfaction"

"Good people to work with – fun, energetic"

"Nice and comfortable relationship"

"Highly recommended; will work with you if you have any issues"

I just wanted to relay that {NLC Employee}'s assistance in all matters helps us get through each and every day! I don't know how he does it, but he is absolutely INCREDIBLE!!! I can't believe the quickness and aptitude he applies to all issues presented to him. DON'T LET THIS GUY GO!!! In fact, HE NEEDS A RAISE!!!!

Thanks, Tim!
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